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How to do when DVR can not detect hard disk?

May Zhou www.mvteamcctv.com 2016-10-18 11:42:15
Do you have the experience on sloving DVR can not detect hard disk problem?If yes,would you like to share your solution with us?In exchange,following we share our experience at first:
How to do when DVR can not detect hard disk?

1-Firstly ,we need exclude problem of hard disk.It's simple,install another hard disk  to DVR and check whether DVR can detect the new hard disk.The hard disk for DVR is 3.5” with same size as computer hard disk.MVTEAM DVR support Western Digital and Seagate brand HDD.

2-Second, exclude the problem of power adapter.If the power supply can not provide enough power for DVR,it may cause can not detect problem too.So need use another bigger power to test.

3-If you have checked there is no problem on hard disk and adapter .Then,considering DVR firmware problem.Need take the picture of DVR version information and send to your supplier to ask for repairing software.

4-If DVR still can not detect HDD after updating software , there may be problem with hardware .If the DVR is from MVTEAM, we can not solve hardware problem online,will need customer send the motherboard back to us for repairing.

Hope the information above can help you.Welcome to share your experience on sloving DVR can not detect hard disk problem with us.
Any questions and other needs please feel free to contact with us .

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