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FAQs of Wifi Smart Cloud IP Camera

  • Author:Grace
  • Source:www.mvteamcctv.com
  • Release on :2017-05-18
Wifi Smart Cloud IP camera is one of MVTEAM hot sale cameras in 2017. According to our customers feedback, here we summary some FAQs to guide the users getting the best performance of wifi camera. 

FAQ1: How long time a 64GB SD card can record for a wifi camera?
A 720P wifi camera costs about 1GB/hour, so a 64GB SD card support about 64 hours nonstop record. The camera also support 8GB, 16GB, 32GB SD card, max upto 64GB. To save the storage space, we suggest users set motion detection record. For details, please check: How to Set Motion Detection for Wifi IP Camera?

FAQ2: How to connect a new wifi camera?
For a new wifi camera, users need connect it to internet firstly, following video show how to do sonic wifi configuration of wifi camera to connect it to internet. 
Warmly notice: for first time connection, please make sure the distance between camera and mobile phone within 0.5m, and setup sound of your phone to max.

FAQ3: What's the video record format of wifi ip camera?
It's .AVI format.

FAQ4: What's the mobile phone APP?
The mobile phone app name is V12, it's a free app, users can download from APP store/Andriod market. More details, please check: New Mobile APP V12 For Wifi Smart IP Camera H100-Q6

FAQ5: How can I view the wifi camera on computer?
We provide a free client software for wifi camera, users could download the software from our website.More details, please check: How to remote view MVTEAM Wifi IP Camera on Computer?

FAQ6: How to setup time of wifi camera?
Users can setup time of wifi camera synchronous with mobile phone. For setup steps, pelase refer to 
Sync Time Setting--Smart Home WIFI IP Camera.

FAQ7: Does the wifi cameras support firmware update?
Yes, support. Users could update firmware via the mobile phone app V12.


FAQ8: Does the wifi cameras support cloud storage?
Yes, support. But some functions of cloud storage are still in adjusting process.

MVTEAM is a professional CCTV products manufacturer, except wifi smart camera, we also can provide Megapixel IP Camera, AHD Camera, Hybrid DVR, Wireless NVR Kit etc.If you have any inquiry about those products,welcome to contact us.